Who we are
This website, silvermoney.ca (“Silver Money”, “we”, “us”), is operated by legal name of operator, located in city, province. We are responsible for personal information collected through this website. Questions about this policy can be sent to privacy contact email.
Information we collect
We collect only the information needed for the purposes described below:
- Contact form: your name, email address, enquiry type and message.
- Newsletter sign-up: your email address and a record of your consent (date, time and form used, if recorded by the email provider).
- Technical information: our hosting provider may automatically record information such as IP address, browser type and pages requested, for security and maintenance.
- Analytics: describe analytics tool and data collected, or state that no analytics are used.
Please do not send us banking details, passwords, account numbers or other sensitive financial information. The contact form is not designed to receive it.
How we use information
- To respond to messages sent through the contact form.
- To send the newsletter to people who have subscribed, and to manage unsubscribes.
- To keep the website secure, prevent spam and fix technical problems.
- To understand, in aggregate, how the website is used, if analytics are enabled.
We do not sell personal information.
Consent
By submitting the contact form, you consent to us using your information to respond to you. Newsletter emails are sent only to people who have given express consent, and every email includes a way to unsubscribe, consistent with Canada’s Anti-Spam Legislation (CASL). You can withdraw consent at any time by contacting us, subject to legal or contractual restrictions.
Service providers
We use third-party services to operate this website. They process information on our behalf and only as needed to provide their services:
- Website hosting: hosting provider
- Form submission service: form provider, e.g. the service connected to the contact form
- Email newsletter service: email provider
- Analytics: analytics provider, or “none”
Some providers may store or process information outside Canada, where it may be subject to the laws of that country. List locations if known.
Cookies
Describe any cookies or similar technologies used, for example by analytics or embedded services, and how visitors can control them. If none are used, say so.
Website preferences, such as search filters on the Learning Centre, are kept in the page address and are not stored as cookies.
Retention
We keep contact messages for retention period and newsletter subscriber records until you unsubscribe, plus period for record-keeping. Information is then deleted or anonymized.
Security
We use reasonable safeguards appropriate to the sensitivity of the information, including encrypted (HTTPS) connections. Add other safeguards used. No method of transmission or storage is completely secure.
Your rights
You may ask to access the personal information we hold about you, ask us to correct it, or withdraw your consent. Contact privacy contact email. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator, where applicable.
Children
This website is intended for adults and is not directed at children.
Changes to this policy
We may update this policy. The date at the top of the page shows when it was last changed. Significant changes will be highlighted on this page.